Support

Great tools take a lot of building. Using our tools is free for everyone, but we would encourage anyone who finds them really useful, or who wants amazing support or a voice in their future development to subscribe below.

£2/month
Individual
  • For a Single User
  • Unlimited Technical Support
  • Priority Additional Feature Requests
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£5/month
Team
  • For up to 5 Users in a single domain
  • Unlimited Technical Support
  • Priority Additional Feature Requests
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£20/month
Organisation
  • For all users in a Google Apps domain
  • Unlimited Technical Support
  • Priority Additional Feature Requests
Subscribe Now

Free? Really?

Yes. These tools and the platform upon which they sit have been designed and coded to be free for everyone to use. We passionately believe in making useful things that have an immediate impact. We want to encourage broad use and if you find using tools on a regular basis, or that they save you precious time, then we hope that you’ll consider supporting us by subscribing to our support tiers above.


Forever?

Hopefully! The tools (in their current form) will continue to exist in perpetuity. They are released as open-source software. Which means, with the relevant technical skills, they can also be modified, self-hosted, and developed in new ways.

We want to continue to develop new tools (as well as maintain and update existing ones) for non-technical users, this process means the commitment of a lot of time, and does require a sustainable revenue stream. We also recognise that many people will want to have the reassurance of technical support, advice and the ability to request the addition of extra features (wouldn’t it be cool if it could do …). We would also like our users to shape the development of new tools, so would welcome requests and suggestions from subscribers.


Subscribing

We wanted this to be as simple as possible. We have one plan, for three ‘tiers’ of users. Just click on the buttons above to begin the process of subscription. It’s quick, secure, and you can cancel at any time.


Bug Reporting

We welcome bug/issue reporting from all users. The best way to do this is through our open bug tracker on Github (where you will need to sign up for a free account). Subscribers can also report issues as part of their normal support procedures and by email. We will do our best to address all bugs/issues that are reported but will give priority to those raised by subscribers.


Bespoke Training & Development

If you have particular requirements or require bespoke training and support for your organisation/users, then a variety of solutions are possible. These include always-available remote support over Slack, on-site training and the customisation of these tools to fit your own workflow requirements. Just get in touch with us to kick off a conversation about how we might be able to help.


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